Follow-ups
Friendly follow-ups, never a nag.
If an applicant stops replying partway through, GuavaHire follows up an hour later, or at up to 3 times you choose. Then it leaves them be.
Example · Tuesday
- 2:10 PMGuavaHire asks about Saturdays
- 2:10 PMNo reply
- 3:10 PMA follow-up an hour laterHi! Just checking in. Whenever you’re ready to continue, we’re here. No rush! Can you work Saturdays?
- 3:24 PMThe applicant picks up where they left off
Quiet at 8 PM on a Saturday? The follow-up goes out at 9 PM. You can choose up to 3, from 30 minutes to a week after they go quiet.
Up to 3
Each time an applicant goes quiet, one follow-up an hour later, unless you choose up to 3, from 30 minutes to a week later.
Where they left off
Each one repeats the question they haven’t answered, and the wording changes each time, so a second follow-up never reads like the first.
Right on time
Each one goes out when it’s due, day or night, weekends included. One set for a day later comes at the same time of day they went quiet.
How it works
Follow-ups, in detail.
Timed from when they went quiet
Every follow-up counts from the moment the applicant stopped replying. With 1 hour, 1 day and 3 days, someone who goes quiet at 6 PM on a Friday hears from you at 7 PM Friday, 6 PM Saturday and 6 PM Monday.
Stops the moment they reply
A reply cancels the follow-ups, and so does an opt-out, a paused job or you taking over the conversation. If they go quiet again later, the follow-ups start over.
Common questions
- How many reminders does an applicant get?
- One each time they go quiet, an hour later, unless you choose up to 3 in Settings. If they still don’t reply after the last, GuavaHire stops and marks them as not responding until they text again.
- Do follow-ups go out at night or on weekends?
- Yes. Each follow-up goes out at the time you set after the applicant went quiet, whatever the hour or day.
- What does the follow-up say?
- A short, friendly check-in in the applicant’s language, repeating the question they left off on. With more than one, each says it differently, and the last says it’s the last.
- Does it follow up with people who finished?
- No. Follow-ups are only for applicants who stopped partway through the first round.
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